“Many organisations are so focused on delivering features that they tend to forget the outcome or business impact one wants to accomplish. The acronym MVP is frequently used in a context of a fully working application or minimal set of features where one forgets to truly validate assumptions. PO’s are writing detailed user stories but not always following up on the business impact of it all. At the same time you see business leaders in the organizations disconnect from the delivery process.
Let’s see how we can do things differently!
A cocktail of different models that put business outcomes at the center. A different way to look at so-called product backlogs, stepping away from a flat list of items. This cocktail is one of many LeSS experiments you could try and some things to avoid.”
What is Undone Department?
“Undone department—This department, ideally, does not exist.
Unfortunately, sometimes the teams are not yet able to create a true shippable increment every Sprint. This is reflected by their “Definition of Done” not being equal to “Potentially Shippable.” The difference between them is called Undone Work. Someone needs to do this Undone Work, and a common “solution” is to create separate groups that pick up the “undone work”—the undone department. More on this in the Definition of Done chapter.
Undone departments such as test, QA, architecture, or business analysis groups should never exist in the smaller LeSS framework groups; rather they should be integrated into the teams from the start. On the other hand, we unfortunately still frequently see an operations or production undone department in LeSS adoptions, as they often cross organizational boundaries.
A goal in every LeSS adoption is to remove the undone department. How long will this take? The answer is highly dependent on how fast the organization improves its capability.” – from the 3rd LeSS book (Large Scale Scrum: More with LeSS)