Some of you may have seen this publication a few years ago, by Cesario Ramos: “… [Company] improves on the so-called Spotify Model using LeSS” that shined some light, from the inside, on what really took place.
[NB: As many people probably know, “Big Bank Spotify Model” success stories are being used by many large consultancies and companies that followed the advice]. Please, read about it: https://www.scrumwithstyle.com/ing-improves-on-the-so-called-spotify-model-using-less/
“How do we use LeSS to further optimize the Spotify model; How to tackle scaling challenges with less. We will share our experiments, mistakes, and learning we got from adopting LeSS in a cross-border, dispersed team setting without Continuous Integration.”