01/31 – LeSS Talks: Abusing Metrics for Dummies: How to manipulate data to make us look good?

Today’s  great presentation by Certified LeSS Trainer (CLT) from Israel – Elad Sofer. Please, contact Elad directly for an details.

Materials Used

Main points:
  • Data driven organizations are prone  to abusing metrics
  • The word agile has outgrown itself
  • The Observer Effect: the act of observing something, changes it
  • Metrics measurement: manipulates behavior
  • “Velocity is productivity metric” – against basic understanding of what -healthy organization looks like
  • Political metrics example: Transformation % progress
  • Vanity metrics example: # items that are in “dev done” status (but not tested)
  • Taiichi Ohno: “Don’t look with your eyes, look with your feet. A person who looks only at the numbers is worst of all
  • Example of four (4) metrics that count:
    • Deployment frequency
    • Lead time for changes
    • Time to restore service
    • Changes failure rate
  • Understand the difference between Leading and Lagging Metrics
  • Avoid measuring people: it is inefficient and disrespectful
  • OKR: Narrowing the gap between “O” AND “KR”

Additional Learning Assets: