08/17 – LESS TALKS: Focus on Customer Centric Products and Services, Not Transformation, with Tim Abbott

 

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Synopsis:

With all of the hoopla around Enterprise, Digital, and Agile Transformations, it’s easy to forget that customers want great products and services. The teams that work together to learn customer needs and satisfy them for enough customers generally win. We’ll talk about how productization and service orientation is creating massive societal improvement in the Middle East

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