DeveloperWeek2021: What is “UNDONE” Department And How To Eradicate It?

Today, unfortunately, many agile teams are not yet able to create a true shippable increment every sprint. This is because their Definition of Done (DoD) is weak (immature).
As such, teams have a lot of UNDONE work at the end of every sprint. This work may take a lot of different forms and is usually passed on to a ‘special’ UNDONE department or group to be handled. In Scrum and in Large Scale Scrum UNDONE department do not exist.
It may seem that reasons for having UNDONE department are purely technical [limitations]. But this is rarely so. For the most part, they are political and have to do with traditional organizational design and sphere of control.

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