Motivation 3.0 Is Required to Transition from Tribe Stage 3 to Tribe Stage 4

In his book Drive, Daniel Pink says that when it comes to motivation, there’s a gap between what science knows and what business does. Our current business operating system is built around external, carrot-and-stick motivators — which don’t work and often do more harm than good. We need a system upgrade. And the science shows … Read more

Scrum and Kanban at the Enterprise and Team Levels

Scrum, as the most structured of all Agile frameworks, is a great way to ensure predictable, strategically planned, incremental product delivery. Scrum ensures good responsiveness to frequently changing market demands. Although nonprescriptive, Scrum clearly defines certain roles, responsibilities, and ceremonies. Kanban, for the most part, is silent about certain aspects that Scrum suggests explicitly (e.g., … Read more

Handling Interruptions in Scrum: 4 Options (Part 2)

Author: Gene Gendel There are four commonly known ways that teams use to handle production support, or other “interrupt” items. Frequently, these items are classified by “levels” of priority/criticality, with L1 being the lowest and L3 being the highest priority. As we continue from Part 1 of this two-part article, we look at the remaining … Read more

Handling Interruptions in Scrum: 4 Options (Part 1)

Author: Gene Gendel In an ideal world, a cross-functional Scrum team must be fully focused on Scrum. The team is also expected to hear a voice of one customer only: the product owner. But what happens when reality intervenes and you get pulled in other directions? In this two-part article I will: Highlight common interrupt … Read more

Long-Term Strategic Planning: Epic-Level Estimation

This is a reprint from the book The Green Book: Collection of Independent Essays, by Gene Gendel.  Article name: Epic-Level Estimation (p. 108). Free PDF copy.  Amazon Download. Imagine: You are about to form a new feature team that is composed of bright, cross-functional experts, self-motivated and self-managed. They all worked in Scrum settings before … Read more

Reviews, Appraisals and Incentives

Author: Gene Gendel I wanted to start this discussion with Wikipedia definition of Performance Appraisal: “A performance appraisal (PA), also referred to as a performance review, performance evaluation,[1] (career) development discussion,[2] or employee appraisal[3] is a method by which the job performance of an employee is documented and evaluated. Performance appraisals are a part of … Read more

From Tickets to Trust: How Jira’s Issue Model Enables Lean, Transparent Software Delivery

In many organizations, tools like Jira, Rally, Version1, VSTS, Azure DevOps and similar, are still treated as administrative systems—places where work is logged after the fact while “real” planning and reporting happen elsewhere, in spreadsheets, heavy .ppt slide decks, and carefully curated status updates. This separation creates friction, delays, and often a quiet erosion of … Read more