Gene 
Introduction Organizations are not simple machines that can be tuned by tightening one screw or swapping out one part. They are living ecosystems made up of people, processes, tools, and norms. These ecosystems operate through dynamic cause-and-effect relationships—feedback loops that can either improve, stabilize or deteriorate the system. System Thinking provides a way to see … Read more
Meet “Scrum Master” #1 — the miscast one. This person typically comes from traditional roles like: Project Manager Program Coordinator Agile Delivery Manager/Lead Technical Lead “Agile Tool” Expert Some (not all) of these roles are not inherently bad — in fact, they are valuable in the right context. But they are optimized for command-and-control, delivery-focused, … Read more
When organizations embark on an agile transformation — particularly one that includes Scrum or Large Scale Scrum (LeSS) — a critical moment arises: selecting the Product Owner. It’s a moment filled with implications, because this role is not just a title or a box to check. It’s a keystone. Choose the wrong person, and the … Read more
Are you an organization that is experiencing a fatigue of dealing with agile coaching roles saga, illustrated below, and trying to build an optimal and minimally necessary fleet of highly qualified and experienced coaches? Are you a highly qualified and experienced coach who is struggling to find your own ways for how to stand out … Read more
What does it mean to evolve? In this short talk, Dhaval and Gene discuss what has changed and what has remained the same. Companies that prioritize the development of internal software capabilities have performed better than those that treat IT as a standalone function. The implications of these organizational choices on people and their careers … Read more
Agile has become a corporate buzzword. From boardrooms to team stand-ups, “going agile” is cited as the cure for everything from sluggish delivery to low employee engagement. But behind the banners, ceremonies, and coaching titles, many transformations fail to deliver meaningful change. So here’s the question: Is your agile transformation real—or just theater? For many … Read more
In recent years, organizations across industries have ramped up efforts to become “agile”—not just in IT, but across entire enterprises. Yet, many of these initiatives fall flat, not because agility itself is flawed, but because the coaching structures and strategies designed to enable agility are deeply broken. One of the most common patterns is fragmented coaching. … Read more
