Handling Interruptions in Scrum: 4 Options (Part 1)

black_green_black_thin_2Author: Gene Gendel

In an ideal world, a cross-functional Scrum team must be fully focused on Scrum. The team is also expected to hear a voice of one customer only: the product owner. But what happens when reality intervenes and you get pulled in other directions?

In this two-part article I will:

  • Highlight common interrupt challenges I’ve encountered for organizations new to Scrum in general, and large organizations in particular
  • Outline four common interrupt scenarios and explain what you can do to handle these interrupts and maximize your productivity.

I’ll use the example of my old-time friend “Joe,” a senior software engineer who served as ScrumMaster on one of the Scrum teams….

Read more at http://www.projectmanagement.com/articles/302036/Handling-Interruptions-in-Scrum–4-Options–Part-1-

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