Author: Gene Gendel
In an ideal world, a cross-functional Scrum team must be fully focused on Scrum. The team is also expected to hear a voice of one customer only: the product owner. But what happens when reality intervenes and you get pulled in other directions?
In this two-part article I will:
- Highlight common interrupt challenges I’ve encountered for organizations new to Scrum in general, and large organizations in particular
- Outline four common interrupt scenarios and explain what you can do to handle these interrupts and maximize your productivity.
I’ll use the example of my old-time friend “Joe,” a senior software engineer who served as ScrumMaster on one of the Scrum teams….